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Source Types
Book
Title
200 hotel & restaurant management training tutorials : practical training manual for hoteliers & hospitality management students
Author
Tanji, Hotelier.
Published
San Bernardio, CA : [s.n.], 2015.
Call Number
647.94 Ta164T 2015
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits
Author
Goodman, John A.
Published
New York :AMACOM,2009.
Call Number
658.8
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
The innovator''s dilemma : the revolutionary book that will change the way you do business
Author
Christensen, Clayton M., Author.
Published
New York : Harper Business, 2011.
Call Number
658.4063 Ch554I 2011
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
The innovator''s solution : creating and sustaining successful growth
Author
Christensen, Clayton M., Author.
Published
Boston, Massachusetts : Harvard Business Review Press, 2003.
Call Number
658.4063 Ch554I 2003
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
The innovator''s solution : creating and sustaining successful growth
Author
Christensen, Clayton M., Author.
Published
Boston, Massachusetts : Harvard Business Review Press, 2003.
Call Number
658.4063 Ch554I 2003
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Author
Christensen, Clayton M., Author (3)
Raynor, Michael E., Author (2)
Goodman, John A. (1)
Tanji, Hotelier (1)
Subject
Customer services (5)
Creative ability in business (3)
Industrial management (3)
Success in business (3)
Customer relations -- Management (1)
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Publish year
2015 (1)
2011 (1)
2003 (2)
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Source Types
Book (5)
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สำนักวิทยบริการและเทคโนโลยีสารสนเทศ (5)