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Source Types
Book
Title
Customer Relationship Management/ Ed Peelen
Author
Peelen, Ed
Published
Harlow,EnglandPearson Education2005
Call Number
658.812 PE374C
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Customer relationship management : concepts and technologies
Author
Buttle, Francis.
Published
Amsterdam ; Boston : Butterworth-Heinemann, 2009.
Call Number
658.812 BU988C
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Handbook of CRM :achieving excellence in customer management /Adriam Payne
Author
Payne, Adrian
Published
Amsterdam ; Burlington, MAElsevier ; Butterworth-Heinemann2006
Call Number
658.812 PA346H
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
The competitive advantage of customer centricity : using customer centricity to deliver sustainable success
Author
Sathit Parniangtong.
Published
Bangkok : Sasin Graduate institute of Business Administration of Chulalongkorn University, 2010.
Call Number
658.812 SA253C
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
How companies win : profiting from demand-driven business models no matter what business you're in
Author
Kash, Rick.
Published
New York : Harper Business, 2010.
Call Number
658.4012 KA19H
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Managing customer relationships : a strategic framework
Author
Peppers, Don.
Published
Hoboken, NJ : John Wiley & Sons, 2011.
Call Number
658.812 PE424M 2011
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Subject
CUSTOMER RELATIONS -- MANAGEMENT
Author
Buttle, Francis (1)
Calhoun, David (1)
Kash, Rick (1)
Payne, Adrian (1)
Peelen, Ed (1)
more...
Subject
Customer relations -- Management (3)
Customer relations (2)
CUSTOMER RELATIONS -- MANAGEMENT (1)
Consumers'' preferences (1)
Customer satisfaction (1)
more...
Publish year
2011 (1)
2010 (2)
2009 (1)
No date (2)
Source Types
Book (6)
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ (6)