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Source Types
Book
Title
Customer relationship management : concepts and technologies
Author
Buttle, Francis.
Published
Amsterdam ; Boston : Butterworth-Heinemann, 2009.
Call Number
658.812 BU988C
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Managing customer relationships : a strategic framework
Author
Peppers, Don.
Published
Hoboken, NJ : John Wiley & Sons, 2011.
Call Number
658.812 PE424M 2011
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Page :
1
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Subject
Customer relationship management
Subject
Customer relations -- Management
Author
Buttle, Francis (1)
Peppers, Don (1)
Rogers, Martha (1)
Subject
Customer relations -- Management (2)
Consumers'' preferences (1)
Information storage and retrieval systems -- Marketing (1)
Marketing information systems (1)
Relationship marketing (1)
Publish year
2011 (1)
2009 (1)
Source Types
Book (2)
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ (2)