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Source Types
Book
Title
Empathetic marketing : how to satisfy the 6 core emotional needs of your customers
Author
Ingwer, Mark.
Published
New York : Palgrave Macmillan, 2012.
Call Number
658.8343 IN55E
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
The new rules of retail : competing in the world's toughest marketplace
Author
Lewis, Robin, 1940-.
Published
New York : Palgrave Macmillan, 2010.
Call Number
658.87 LE675N
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Subject
CONSUMER
Subject
Consumer satisfaction
Consumer satisfaction
Consumer satisfaction
Author
Dart, Michael (1)
Ingwer, Mark (1)
Lewis, Robin, 1940- (1)
Subject
Consumer satisfaction (2)
Consumer behavior (1)
Customer relations -- Psychological aspects (1)
Retail trade (1)
Retail trade -- Management (1)
more...
Publish year
2012 (1)
2010 (1)
Source Types
Book (2)
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ (2)