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Source Types
Book
Title
Services, Marketing and Management/ Audrey Gilmore
Author
Gilmore, Audrey
Published
New DelhiResponse Books2003
Call Number
658.8 GI488S
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
The customer is CEO : how to measure what your customers want- and make sure they get it/ Forler Massnick.
Author
Massnick, Forler
Published
New YorkAmerican Management Association1997
Call Number
658.812 MA418C
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Supply Chain Management : Strategy, Planning, And Operations/ Sunil Chopra, Peter Meindl
Author
Chopra, Sunil
Published
Upper Saddle River, New JerseyPearson/Prentice-Hall2004
Call Number
658.721 CH549S
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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CONSUMER SATISFICATION -- UNITED STATES (1)
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สำนักวิทยบริการและเทคโนโลยีสารสนเทศ (3)