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Title Expanding Customer Service as a Profit Center: Striving for Excellence and Competitive Advantage : Rob Reider.
Author Reider, Rob
Published New York : Business Expert Press , 2012
Edition 1st
Detail xiv, 153 pages. :ill. ;23 cm
Link http://portal.igpublish.com/iglibrary/obj/BEPB0000128?dtbs=&searchid=1570175697562G_bHiPrXtKqL5pAxn4HOi
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Source Types Book
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