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Title Continual service improvement manager : careers in IT service management David Whapples.
Author Whapples, David
Published United States : BCS, The Chartered Institute for IT , 2015
Detail xi 130 pages
Link http://portal.igpublish.com/iglibrary/obj/BCSB0000088?dtbs=&searchid=1570093432739~c0vGUrztdNgckIAzZTHX
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